Below are some of the most frequently asked questions about becoming a tenant of Kalles Properties Management. If you cannot find the answer to your question here, please contact the office at (253) 848-9393.
Rent is due on the 1st of each month and is considered late on the 5th at noon. Late fees are applied to all payments that are received in our office after the 5th at noon.
Rent can be paid online, by automatic withdrawal from your bank account (ACH), or by check mailed or in person to:
2702 E. Main - Suite A
Puyallup, WA 98372
Our office is open Monday through Friday from 9:00 AM to 5:00 PM. We are closed for lunch from 11:30am-12:30pm every day. If the office is closed, please use the mail slot to the right of the front door to pay rent, and please be sure the envelope is properly labeled. Please specify your rental address in the memo field of your check.RESOURCES:
Acceptable forms of rent payment are: Automatic Withdraw from your bank account (ACH), Online Payment (Tenant Portal), Personal Checks (from a tenant), Cashier’s Checks, or Money Orders. Cash is not accepted.
All maintenance requests must be made through a maintenance request.
You can visit our Puyallup office and fill out a Maintenance Request Form.
In a non-emergency situation, please allow three days. If you have not heard from our office in five days, please contact us.
If this is an after-hours emergency, please call our 24-hour emergency line at 253-858-9393 and follow the prompts (Examples of emergencies are active water leaking, flooding, heater not working, fire, gas odors etc. Items such as dishwasher problems or a burner out are not considered emergencies.)**For FIRE, GAS or Natural Disasters, call 911 FIRST**
Yes, all renters need insurance. As Tenants / Renters you are not homeowners, but you still have exposure to many of the same types of losses. That is why there is a special type of homeowner’s insurance called tenant’s or renter’s insurance. Landlord’s / Owner’s insurance does not cover tenant for personal loss or liability.
First and foremost, tenants should be aware of their personal property is not covered by the landlord’s insurance policy. Tenants are responsible for obtaining insurance for their personal property if they want to be covered in the event of fire, theft, or other type of loss.
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We offer comprehensive services to handle all your management needs, including maintenance, inspections, accounting and more!
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